FAQ

 

Do I need to book an appointment to try on a dress?

No, you don’t need an appointment! Feel free to visit us at any time during our opening hours.

 

Can I order a dress from your website?

Unfortunately, no. Currently we aren’t taking orders on our website, but it is something we are looking into for the future.

If you see a dress on our website that you’re interested in, give us a phone or send us an email enquiry to find out if we’ve got it in your size.

 

Do the dresses come in different sizes and colours?

Yes, all our dresses come in a wide range of other colours and range from a size 4 – 26 depending on what designer you are interested in.

 

How quickly can you order a dress in?

Providing the dress is available from the designer, it is next day delivery.

 

What is your returns policy?

If an item is unsuitable a product exchange or credit note will be offered. For a product exchange, merchandise must be unworn, in original condition, with all labels attached. Credit notes are valid for 6 months.

 

Are you open every day?

Our opening hours can be found at the bottom of our website.

We are open everyday except Sunday, however should you wish to visit us on a Sunday give us a call and we will do our best to accommodate you by giving you an appointment slot.

 

Do you hire?

No, the dresses are for purchase only.

 

Can we put a deposit down for a dress?

Yes. Deposits are 10% of the dress’ full asking price. A deposit secures the dress and gives you the option to have your name put against it. If you are attending a school prom or a large event, this ensures that we do not sell the same dress to someone also attending.

 

Do you hold dresses?

Yes we do. Dresses can be held for a maximum of 7 days. If a deposit is put down then we will hold the dress for as long as you need.